HELB SERVICES

🧾 FIRST-TIME HELB APPLICATION

📌 Description: For first-time HELB applicants. Must be admitted to a recognized institution.

📄 Requirements:

• Valid email & phone number
• KCPE & KCSE index numbers + exam year
• Passport photo
• ID / Maisha Card
• Bank details / M-Pesa
• Parent(s) ID & phone
• Death certificate if applicable
• Birth certificate if minor
• Two guarantors’ ID & phone
• Sponsorship letter if applicable

💰 Amount: KSh 550

📝 Form:

🧾 SUBSEQUENT HELB APPLICATION

📌 Description: For continuing students reapplying for HELB funding.

• Email
• ID Number or KCSE Index
• KCSE Year
• Phone Number
• Full Name

💰 Amount: KSh 500

🧾 HELB APPEALS

📌 Description: For reconsideration of HELB decisions.

• Reason for appeal
• Supporting documents
• HELB portal login

💰 Amount: KSh 250

🧾 WITHDRAWAL CHALLENGES

📌 Description: Issues with HELB withdrawal/disbursement.

• ID Number
• Phone Number
• Screenshot of issue

💰 Amount: KSh 500

🧾 HELB PORTAL UPDATE

📌 Description: Update HELB account details.

• HELB portal email & password
• ID Number & phone
• ID copy (PDF)
• Passport photo

💰 Amount: KSh 100

🧾 GENERAL INQUIRIES

📌 Description: Questions about HELB SERVICES.

• Phone Number
• Issue description